Difference between revisions of "Resco.Inspections"

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'''Resco Inspections''' is a solution that allows you to shape every step of your inspection process:
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{{Academy|14|Resco Inspections}}{{Inspections TOC}}
* Create custom questionnaires, dynamic forms, surveys and more.  
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: ''This article is about the standalone product resco.Inspections using Resco Cloud as the backend server. See [[Inspections]] for general information about the inspections functionality that can be used also with different backend servers.
* Make inspections more effective for your field staff and analyze collected data afterwards – all with one solution.
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| [[File:Button.jpg|224px|link=https://www.resco.net/request-a-trial/?product=inspections]]|| [[File:Demo.jpg|224px|link=https://www.resco.net/request-a-demo/?product=inspections]]
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'''resco.Inspections''' is a solution that allows you to shape every step of your inspection process. It is built on the flexible [[Resco platform]] and safely stores your organization data in [[Resco Cloud]].
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== Benefits ==
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* Create custom questionnaires, dynamic forms, surveys, and more.
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* Distribute the work evenly on your staff in the field.
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* Make inspections more effective for your field staff and analyze collected data afterward – all with one solution.
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* Integrate with third-party systems.
  
 
== Components ==
 
== Components ==
* [[Questionnaire Designer]] (formerly called Inspections Designer or builder) - powerful tool for creating questionnaires
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* [[Schedule Board]] or Scheduler - tool for planning assignments
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* [[Questionnaire Designer]] (formerly called Inspections Designer or builder) - a powerful tool for creating questionnaires
* [[Resco Inspections (app)|Resco Inspections app or Inspector]] - a dedicated mobile application
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* [https://www.resco.net/library/ Library of checklists, forms, and reports] that you can download and use in your organization. See [[How to use a template from the Resco Template Library]] to get started.
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* [[Schedule Board]] - tool for planning assignments
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* [[Resco Inspections (app)|Resco Inspections app or Inspector]] - a dedicated application for mobile users
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* [[Manager's experience]] - a collection of useful web tools for managers in the back office
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* [[Client portal]] - web portal for your clients where they can review past inspections and ask for a new one
 
* [[Automatic Dashboard]] or Analyst - tool for visualizing and evaluating questionnaire results
 
* [[Automatic Dashboard]] or Analyst - tool for visualizing and evaluating questionnaire results
 
* [[Results Viewer]] - tool for viewing completed questionnaires
 
* [[Results Viewer]] - tool for viewing completed questionnaires
 
* [[Report Designer]] - tool for designing report templates
 
* [[Report Designer]] - tool for designing report templates
  
Customization and setup is done via additional tools:
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Customization and setup are done via additional tools:
* [[Woodford]]
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* [[Woodford]]: for creating and updating app projects
* [[Admin Console]] (when used with [[Resco Cloud]] as CRM)
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* [[Admin Console]]: for managing users and administering your Resco Cloud organization
 
 
== Backend integration ==
 
 
 
Resco Inspections performs excellently with our proprietary CRM solution, [[Resco Cloud]], but it can also be natively integrated with Microsoft Dynamics 365 and Salesforce. Additionally, we provide an API for integration with third party systems.
 
 
 
=== Resco Cloud ===
 
 
 
To access the components and tools of Resco Inspections, use a web browser to connect to your organization.
 
# Go to <code><nowiki>https://inspections.resco.net/<your organization></nowiki></code>.
 
# Log in to your organization using the email and password you used for registering the organization.
 
# Click '''Log in'''.
 
 
 
To integrate Inspections feature into an existing Resco CRM project
 
# Go to your Resco CRM organization and log in. ([[Resco_CRM_server#Logging_in|How?]])
 
# Start [[Woodford]] from the management console.
 
# Enable inspections as described [[Inspections#Configuring_in_Woodford|here]].
 
 
 
=== Microsoft Dynamics ===
 
 
 
# Log in to Microsoft Dynamics 365.
 
# Start [[Woodford]]. If you have not used it before, you can find the detailed guide on how to download and import Woodford into your Dynamics 365/CRM [[Woodford#Microsoft_Dynamics|here]].
 
# Enable inspections as described [[Inspections#Configuring_in_Woodford|here]].
 
 
 
See also a [https://blog.resco.net/2019/02/14/resco-inspections-for-microsoft-dynamics-365-start-building-your-first-questionnaire/ detailed blog post] describing this procedure. {{Badge|Blog}}
 
 
 
=== Salesforce ===
 
 
 
# Log in to your Salesforce server, go to the [https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000E9TXuUAN AppExchange] and install the [[Resco managed package]] to the Salesforce organization in which you want to run Resco Inspections.
 
# Log in to the [[Resco for Salesforce]] website.
 
#* Production: [https://salesforce.resco.net salesforce.resco.net]
 
#* Sandbox: [https://salesforce-test.resco.net salesforce-test.resco.net]
 
# Start [[Woodford]].
 
# Click '''Update''' to download your custom settings to Woodford.
 
# Open a default [[app projects|project]] called Inspections and click '''Validate''' to verify that your organization's metadata are compatible with settings in the default project.
 
#: <small>Depending on your Salesforce customization, there is a possibility that some standard fields on Account, Contact or Event objects will not be enabled in your organization, so just remove them from Views or Forms to resolve the warnings.</small>
 
# Customize the project as needed and publish it.
 
 
 
See also a [https://blog.resco.net/2019/05/07/resco-inspections-for-salesforce/ detailed blog post] describing this procedure. {{Badge|Blog}}
 
 
 
When you use Inspections without custom objects on Salesforce, the following limitations apply:
 
* Question data are stored on Resco Cloud and not available in Salesforce UI.
 
* Binary questions (e.g. images and signatures) are not supported.
 
* Data migration from Resco Cloud to Salesforce is not supported.
 
* Resco Cloud data will not be available in the app once you install the Resco Managed Package and update metadata.
 
 
 
=== SAP ERP ===
 
 
 
[mailto:sales@resco.net?subject=Connector%20for%20Resco%20Inspections:%20SAP Contact Resco] for information about connecting to your ERP and working with your data.
 
 
 
=== API ===
 
 
 
* [[Questionnaire OData service]]: a read-only [https://www.odata.org/ OData v4] API service for accessing questionnaire results
 
* [[Resco CRM Connector]]: a universal REST API to [[Resco Cloud]]
 
 
 
== Inspections using a smartwatch ==
 
 
 
Inspectors can use smartwatches paired to their phone to fill in the questionnaires. This function requires Apple Watch or devices that support Wear OS by Google.
 
* See [[Smartwatch integration]] for details.
 
* See [https://www.youtube.com/watch?v=8fPcD_v6zEk|smartwatch inspection in action]. {{Badge|Webinar|YouTube}}
 
 
 
== Inspections using HoloLens ==
 
 
 
Inspectors can use mixed reality via Microsoft HoloLens to fill in the questionnaires.
 
* [[Resco Mobile CRM on HoloLens]]
 
* [https://blog.resco.net/2019/12/05/innovations-in-resco-winter-update-2019/ Feature introduction] {{Badge|Blog}}
 
* [https://www.youtube.com/watch?v=HYPtm8BxhoM HoloLens inspection in action] {{Badge|Webinar|YouTube}}
 
 
 
== Inspections with augmented-reality video calls ==
 
 
 
Inspectors in the field can initiate a video call to an expert. The recipient can draw instructions straight into the shared video scene.
 
* [[Houston]]
 
 
 
== Reports ==
 
 
 
The demo data includes the '''automatic report''', a generic default report for any questionnaire. This report can be made available in the app without any additional configuration using [[Report Designer]]. Automatic reports are only available for the standalone Resco Inspections product.
 
  
While editing a questionnaire using [[Questionnaire Designer]], you can use the '''Mobile Report''' button to open the Report Designer. This function will take the questionnaire structure and convert it into a custom report with the same structure. This new report is also linked to the questionnaire.
 
  
Alternatively, you can start Report Designer, create a brand new report from scratch, and link it to a questionnaire manually.
 
  
== See also ==
 
* [https://www.resco.net/products/inspections/ Resco Inspections product page] that includes a link to start a trial organization.
 
* [https://academy.resco.net/course/view.php?id=14 Resco Inspections online training] {{Badge|Academy}}
 
  
 
[[Category:Resco Inspections]]
 
[[Category:Resco Inspections]]
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{{DISPLAYTITLE:resco.Inspections}}

Latest revision as of 13:19, 13 October 2021

Resco Academy
Resco Academy has a course on a similar subject:
Resco Inspections
Backend-specific
Innovations
Miscellaneous
This article is about the standalone product resco.Inspections using Resco Cloud as the backend server. See Inspections for general information about the inspections functionality that can be used also with different backend servers.
Button.jpg Demo.jpg

resco.Inspections is a solution that allows you to shape every step of your inspection process. It is built on the flexible Resco platform and safely stores your organization data in Resco Cloud.

Benefits

  • Create custom questionnaires, dynamic forms, surveys, and more.
  • Distribute the work evenly on your staff in the field.
  • Make inspections more effective for your field staff and analyze collected data afterward – all with one solution.
  • Integrate with third-party systems.

Components

Customization and setup are done via additional tools:

  • Woodford: for creating and updating app projects
  • Admin Console: for managing users and administering your Resco Cloud organization