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{{Beta}}
   
{{Releases TOC}}
 
{{Releases TOC}}
The Winter 2020 update (v13.3.0) is planned for December 2020.
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The Winter 2020 update (v13.3.0) was released on December 3, 2020.
 
* [https://blog.resco.net/2020/11/11/resco-winter-update-preview-whats-cooking-for-partners Release preview] {{Badge|Blog}}
 
* [https://blog.resco.net/2020/11/11/resco-winter-update-preview-whats-cooking-for-partners Release preview] {{Badge|Blog}}
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* [https://www.resco.net/blog/resco-winter-update-2020-for-partners/ What’s in store for partners?] {{Badge|Blog}}
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* [https://www.youtube.com/watch?v=bnMTj5rC9r8 Winter Update 2020] {{Badge|Webinar|YouTube}}
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Update webinars: {{Badge|Webinar|YouTube}}
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* [https://www.youtube.com/watch?v=Kx_YbSALgVE Intro]
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* [https://www.youtube.com/watch?v=PnYl0Ds9QS0 Inspections]
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* [https://www.youtube.com/watch?v=tfmmhRnio1M Platform]
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* [https://www.youtube.com/watch?v=L4GKZcXGqMU Innovations]
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* [https://www.youtube.com/watch?v=JUec8Bb3HwA Q&A]
    
== Inspections ==
 
== Inspections ==
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RealWear is a ruggedized head-mounted tablet (HMT1) that is suitable for rough environments. It can operate in rain, dust, freezing, or very noisy environments. With the aim of covering as many use cases and scenarios as possible, you can now use simpler workflows (including Houston) on RealWear devices. It is fully voice-operated and Resco is one of the few (if not the only) providers of both digital workflows and remote calls. A yet more comprehensive set of features is planned for the next release.
 
RealWear is a ruggedized head-mounted tablet (HMT1) that is suitable for rough environments. It can operate in rain, dust, freezing, or very noisy environments. With the aim of covering as many use cases and scenarios as possible, you can now use simpler workflows (including Houston) on RealWear devices. It is fully voice-operated and Resco is one of the few (if not the only) providers of both digital workflows and remote calls. A yet more comprehensive set of features is planned for the next release.
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{{Badge|Webinar|YouTube}} videos:
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* [https://www.youtube.com/watch?v=ig5Pgd_gTX8 Resco on RealWear]
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* [https://www.youtube.com/watch?v=6UE6XyRiVU8 RealWear - raw screen recording]
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[[File:Realwear.jpg]]
    
== Platform ==
 
== Platform ==
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=== Chatter ===
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=== Salesforce Chatter ===
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The support for Salesforce Chatter, the popular collaboration platform of the Salesforce ecosystem, premiered in the [[Releases/Autumn_2020#Salesforce_Chatter_.28beta.29|previous release]] of Resco mobile apps, is now out of beta. You can now configure when to synchronize your feeds and how to deal with images, allowing you to strike your own balance between API calls consumption and a seamless chatter experience, both online and offline.
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See [[Chat#Chatter_for_Salesforce|Chatter]] for more information.
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=== Salesforce: synchronize shared records ===
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Shared records require special attention during synchronization. With this release, we have implemented support for the synchronization of shared records with the Salesforce backend server. See [[Shared_records#Salesforce|Shared records on Salesforce]] for more information.
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[[File:Salesforce only entity properties.png|600px]]
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=== Home screen designer improvements ===
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=== Sync Shared Records ===
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In the continuous effort to make Woodford more user-friendly and app design more intuitive, we have done several improvements to the [[home screen]] designer.
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* You can now change home screen icons in a WYSIWYG manner, simply by selecting them from the '''Images''' pane. You can also easily upload new icons.
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* The banner or logo image, displayed on the top of the menu, received a similar treatment.
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* Sections are a new element that you can add to the home screen menu. They serve as a separator, organizing menu items into groups.
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=== Home screen editor ===
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[[File:Home screen improvements.png|600px]]
    
=== Multiple apps ===
 
=== Multiple apps ===
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Users can now [[App_projects#Grouping_app_projects|switch between app projects]] in their apps:
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* In the mobile apps, go to [[Setup]]/Settings to change between apps.
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* In the web app, switch using the profile button.
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[[File:Switch app from app.png|300px]] [[File:Switch app from webapp.png|300px]]
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In Woodford, in app project properties, you can use the '''App''' parameter to assign projects to app groups. Each group can include several app projects, and app users can switch between the app groups.
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[[File:App project properties.png|300px]] [[File:Apps and app projects.png|300px]]
    
=== Beautified default templates ===
 
=== Beautified default templates ===
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Resco set its foot to making the app more visually appealing – starting with some default templates. With the implementation of Sections into the [[home screen|Home form menu]], you can also see new icons and default templates organization. Here is a list of the templates that were reworked:
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Resco set its foot to making the app more visually appealing – starting with some default templates. With the implementation of Sections into the [[home screen]] menu, you can also see new icons and default templates organization. Here is a list of the templates that were reworked:
 
* Resco Cloud – Sales
 
* Resco Cloud – Sales
* Dynamics – Default
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* Resco Inspections – Inspector
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* Dynamics – Default Sales
 
* Dynamics – Inspector
 
* Dynamics – Inspector
* Dynamics Schedule Manager (?)
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* Salesforce Inspector, Field Service, Sales
* Salesforce – ?
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Create a new app project using these templates to benefit from these changes.
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[[File:Release 13.3 template improvements 1.png|300px]] [[File:Release 13.3 template improvements 2.png|300px]]
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=== Synchronization: potential performance saver ===
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=== Synchronization: more finetuning ===
    
Advanced sync setup (in the sync config file) now offers an additional option, primarily for Dynamics users.  
 
Advanced sync setup (in the sync config file) now offers an additional option, primarily for Dynamics users.  
    
You can now configure incremental sync to not sort records by the versionnumber field. Microsoft recommends using versionnumber sorting as it greatly improves the performance of some fetches. However, our tests show that in some cases, it has the opposite effect. Setting on/off this flag can change fetch performance from minutes to a fraction of a second - or vice versa. The reason apparently lies in the SQL server setup (definition of indexes, etc.) and cannot be predicted. Use this flag as the last resort if you have an extremely slow fetch in incremental sync. See [[Advanced_sync_setup#Disabled_sorting_by_version_number|Disabled sorting by version number]] for more information.
 
You can now configure incremental sync to not sort records by the versionnumber field. Microsoft recommends using versionnumber sorting as it greatly improves the performance of some fetches. However, our tests show that in some cases, it has the opposite effect. Setting on/off this flag can change fetch performance from minutes to a fraction of a second - or vice versa. The reason apparently lies in the SQL server setup (definition of indexes, etc.) and cannot be predicted. Use this flag as the last resort if you have an extremely slow fetch in incremental sync. See [[Advanced_sync_setup#Disabled_sorting_by_version_number|Disabled sorting by version number]] for more information.