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=== Device configuration (remote [[device control]]) === | === Device configuration (remote [[device control]]) === | ||
The app sends device description to the | The app sends device description to the backend server, including the following parameters: | ||
* SystemUserId | * SystemUserId | ||
* Device ID, name, operating system, version of the mobile CRM app | * Device ID, name, operating system, version of the mobile CRM app | ||
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{{Note|App users can see their device ID in [[Resco_Mobile_CRM#About|About]] form, in the log file.|Tip}} | {{Note|App users can see their device ID in [[Resco_Mobile_CRM#About|About]] form, in the log file.|Tip}} | ||
This information is stored on the | This information is stored on the backend server (Dynamics or Resco Cloud), in the entity resco_mobiledevice (Dynamics) or mobiledevice (Resco). Installations with Salesforce store this information on Resco Cloud. | ||
When a device registers at the server during its first synchronization, a new record is created. Each device has exactly one such record. | When a device registers at the server during its first synchronization, a new record is created. Each device has exactly one such record. |