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 {{Integration TOC}}
-If you need to store a large number of documents, you don't have to rely on CRM attachments. [[Resco Mobile CRM]] can leverage cloud storage services, such as OneDrive or SharePoint. The implication is that when you attach documents and files to CRM records in the mobile app, you can decide where to store the documents.
+When talking about documents or attachments, we refer to a rather large group of file types: PDF, Microsoft Office documents (Word, Excel, PowerPoint, etc.), HTML files, images, video files...
+In a CRM, documents are traditionally stored as attachments on CRM servers. However, Resco supports also files stored on external document servers and we refer to them as documents.
+Resco supports 5 document servers - Box, DropBox, GoogleDrive, OneDrive, and SharePoint; users may use any number of them.
+The basic principles are the same as for attachments:
+* A document must be attached to a single existing CRM record.
+* A CRM record can have multiple attached documents.
+* Standalone documents are unsupported. A document becomes orphaned if its CRM record gets deleted. Orphaned documents are deleted in sync cleanup, or by cascading delete.
 The integration to document servers must be enabled in the app, and it must be also configured in the Woodford project.