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* In questionnaires | * In questionnaires | ||
* In entity forms | * In entity forms | ||
* As a custom URL | |||
=== Set up your questionnaire === | === Set up your questionnaire === | ||
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[[File:Add houston command.png]] | [[File:Add houston command.png]] | ||
=== Custom call URL === | |||
Alternatively, you can use a custom URL to initiate a call. For example, you can add the URL as a command, button, or home screen item. The URL format depends on your backend server: | |||
* Dynamics: <code><nowiki>https://<dynamics-organization-url>/webresources/resco_MobileCRM/WebClient/registerHouston.html?data={encodedData}</nowiki></code> | |||
* Resco Cloud: <code><nowiki>https://<your organization>.build.rescocrm.com/WebApp/registerHouston.html?data={encodedData}</nowiki></code> | |||
If you want to initiate calls, you can for example add a button on the Dynamics user form that would point to the URL . Encoded data must be created in the following format: | |||
:<syntaxhighlight lang="js"> | |||
var calleeId = "<callee's id>"; | |||
var calleeName = "<callee's name>"; | |||
var encodedData = encodeURIComponent("call&calleeId=" + calleeId + "&calleeName=" + calleeName);</syntaxhighlight> | |||
== Start a call == | == Start a call == |