Chat: Difference between revisions

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78 bytes added ,  30 October 2019
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Currently not supported.
Currently not supported.


== Chat for Resco CRM ==
== Chat for Dynamics and Resco CRM ==


When used with [[Resco CRM server]] back end, [[Resco Mobile CRM]] can include a chat.  
When used with Dynamics or [[Resco CRM server]] back end, [[Resco Mobile CRM]] can include a chat.  


=== Using chat in [[Resco Mobile CRM]] ===
=== Using chat in [[Resco Mobile CRM]] ===
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To send a message, either to a channel or to a particular user, type a message and then tap on '''Send'''. You can add smileys and also attachments. Attachments can come from multiple sources: You can capture a new picture, you can select from existing pictures, you can select a file, or you can send a link to any record in Resco CRM.
To send a message, either to a channel or to a particular user, type a message and then tap on '''Send'''. You can add smileys and also attachments. Attachments can come from multiple sources: You can capture a new picture, you can select from existing pictures, you can select a file, or you can send a link to any record in Resco CRM.


=== Enabling chat for your organization ===
=== Resco CRM Server: Enabling chat for your organization ===


To enable chat for an organization:
To enable chat for an organization:
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# Click '''Add Chat''', then click '''Save & Close'''.
# Click '''Add Chat''', then click '''Save & Close'''.


TBD Don't forget (...) to enable the N:N Relationships plugin for Chat Post <-> Chat User and Chat Topic <-> Chat User entities.
Don't forget to [[Plugins#Configure_plug-ins|enable the N:N Relationships plugin]] for the following entities:
* Chat Post <-> Chat User
* Chat Topic <-> Chat User


=== See also ===
=== See also ===

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