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Releases/Summer 2020: Difference between revisions
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→Houston: AR remote assistance video calls
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== Innovations == | == Innovations == | ||
=== Houston: AR remote assistance video calls === | === Houston: AR remote assistance video calls (beta) === | ||
Resco remote assistance [[Houston]] is a video call functionality that connects a user, usually an on-site technician or a customer, with a remote expert. Call participants can draw augmented-reality (AR) instructions within the video scene to speed up the repair process, reduce site or machine down-time, or share the knowledge in the field. | Resco remote assistance [[Houston]] is a video call functionality that connects a user, usually an on-site technician or a customer, with a remote expert. Call participants can draw augmented-reality (AR) instructions within the video scene to speed up the repair process, reduce site or machine down-time, or share the knowledge in the field. | ||