Eager to learn more about Resco technology?and help us create better content for you.
The Summer 2020 update (v13.1.0) was released on June 11, 2020.
- 1 Inspections
- 1.1 Questionnaire scoring
- 1.2 Track questionnaire completion time
- 1.3 Edit options in questionnaire picklists
- 1.4 Library of sample templates
- 1.5 Configure view for lookup questions
- 1.6 Reuse smart questions logic
- 1.7 Validate on save
- 1.8 Copy static images
- 1.9 Technical name
- 1.10 Faster rules
- 1.11 Resco Inspections on Resco Cloud web app
- 2 Innovations
- 3 Platform
You can now easily assign a score to the questions and answers in your questionnaire template and define the result of the questionnaire based on an overall score. Afterward, use the fields to filter in the Results Viewer.
Track questionnaire completion time
For questionnaires filled using the most recent version of Resco mobile apps, the time spent working on a questionnaire is tracked automatically in the Duration field. You can now also filter questionnaires by duration in the Results Viewer.
Edit options in questionnaire picklists
You can now define the options in any of the picklist questions in the Questionnaire Designer.
Library of sample templates
The Questionnaire Designer now comes with a library of sample questionnaire templates for various industry verticals that are ready to go.
Configure view for lookup questions
The lookup questions allow the inspector to select a record from the database, for example, a particular contact. Originally, it has been possible to create a lookup view in Woodford, defining which fields should be visible in the lookup window. You can now create such views directly in the Questionnaire Designer.
Reuse smart questions logic
You can now copy the business logic definition from another smart question, using the Copy From button.
Validate on save
Until now, you could only validate questionnaires on completion. To avoid any late surprises, you can now enable validation on each save. See the Validate On parameter on the Properties pane.
Copy static images
Also on the Properties pane, you can now decide whether to Copy static images or not. Clear this option to avoid excessive consumption of storage space on the server. The images won’t be duplicated when creating an instance of a questionnaire from the template.
All questionnaires now have a technical name generated – originally it applied only for versioned templates.
Resco Inspections on Resco Cloud web app
The UX/UI for the backend view has been changed and substituted by the Resco web application.
Houston: AR remote assistance video calls (beta)
Resco remote assistance Houston is a video call functionality that connects a user, usually an on-site technician or a customer, with a remote expert. Call participants can draw augmented-reality (AR) instructions within the video scene to speed up the repair process, reduce site or machine down-time, or share the knowledge in the field.
With this release, the feature is available for iOS devices. If your device does not support ARKit (requires iOS 11+), you can still use it for video calls, but the recipient cannot draw into the video.
Process is a new optional component in Resco mobile apps that you can add to your forms. Its main purpose is to guide app users through a series of steps (i.e., through a process), allowing for easier navigation and completion of process steps in the mobile app. It is designed for entities that include a state/status field, for example, the Opportunity entity.
Simplified configuration of images
The chart component in Resco has been enhanced to provide the ability to define up to two "group by" clauses, effectively making it possible to segment the data in two layers. For example, the total amount of opportunities grouped by month and – within each month – divided by customer type. Also, when date grouping is defined, the users in the app can change the grouping, so they can change the division by month to division by week (or day, year, etc.) without any change to the project in Woodford.
In the app, the information about the last synchronization was extended to provide more details about the result of synchronization. Now it indicates not only when sync started but also when it ended, and whether the sync was successful, or ended with errors, warnings.
Also, linked sync filters imply complex fetches that combine 2+ entities. They can be very slow if the concerned tables are large. This can cause both increased server load and long wait times on the client side. The sync process has been optimized to avoid linked filters if the parent entity has 0 changes since the last sync. This will result in faster incremental synchronization in most cases - particularly if the automatic sync is executed frequently.
Salesforce default project
We made the initial mobile user experience better through several improvements. Account, Contact, and Event objects now use form table to better utilize the screen's real estate. New buttons were added on Account form — Create new order and Create new event — that automatically fill new records with related data.
Default project for CDS environments
Microsoft CDS organizations offer a great deal of flexibility when creating non-CRM applications with a lot of potential for strong mobility via Resco mobile apps. We’ve added a new CDS template project which is automatically available as the initial choice in Woodford on CDS organizations when there are no Sales entities present. This makes creating a mobile experience for CDS even easier.