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* [[Chatter]] | * [[Chatter]] | ||
* Email | * Email | ||
* Email integration: Configure how emails are | * Email integration: Configure how emails are sent out by server or workflows. | ||
: '''Auto track sent email''': Enable this option to save outgoing mail and make it available in | : '''Auto track sent email''': Enable this option to save outgoing mail and make it available in the email entity. | ||
: '''Auto send pending email''': If an outgoing email cannot be sent out temporarily, you can enable this option to attempt to resend them when the connection is reestablished. | : '''Auto send pending email''': If an outgoing email is created as pending or it cannot be sent out temporarily, you can enable this option to attempt to resend them when the connection is reestablished. For example, when you create a mail message in the app in offline mode, and email integration is not configured in the app, the email is sent out from the server during/after syncing. | ||
: '''Outgoing email mode''' | : '''Outgoing email mode''' | ||
:* None – Server processes and workflows cannot send out mail | :* None – Server processes and workflows cannot send out mail. | ||
:* Cloud Service – Use Resco server for outgoing mail. This requires no further configuration, but it is limited to 10 outgoing messages per day. | :* Cloud Service – Use Resco server for outgoing mail. This requires no further configuration, but it is limited to 10 outgoing messages per day (trial mode). Contact Resco support if you need to increase this limit. | ||
:* SMTP – Use your own mail server for outgoing mail. Requires additional configuration: | :* SMTP – Use your own mail server for outgoing mail. Requires additional configuration: | ||
::* Host – name or IP address of the mail server | ::* Host – name or IP address of the mail server | ||
::* Port – port of the server, for example, 587 or 465 | ::* Port – port of the server, for example, 25, 587, or 465 | ||
::* Username, Password – mail server credentials (not Resco Cloud!) | ::* Username, Password – mail server credentials (not Resco Cloud!) | ||
::* Require SSL – enable if your server requires a secure connection | ::* Require SSL – enable if your server requires a secure connection | ||
::* Allow sending emails ‘on behalf of’ – enable to allow sending emails on behalf of another person | ::* Allow sending emails ‘on behalf of’ – enable to allow sending emails on behalf of another person (the SMTP user must have the appropriate permission) | ||
::* From – | ::* From – Enter the sender of for outgoing email. The default value is equal to the Username. If Username is not a valid email address, specify a suitable sender. | ||
* [[Integration with marketing services|Marketing integration]] - integrate Resco CRM server with external marketing services | * [[Integration with marketing services|Marketing integration]] - integrate Resco CRM server with external marketing services | ||
* Azure AD - [[Connect Resco Cloud to Azure AD]] | * Azure AD - [[Connect Resco Cloud to Azure AD]] | ||