Chat: Difference between revisions

Chat (view source)

281 bytes added , 13 November 2020

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 === Enable chatter in Salesforce ===
-To access the Chatter Settings page in Setup, enter "Chatter" in the Quick Find box and select '''Chatter Settings'''. Make sure that '''Enable''' is selected.
+# On the Salesforce server, go to '''Setup'''.
+# Go to '''Chatter Settings''' and enable the following parameters:
+#* '''Enable''': Required for chatter in general.
+#* '''Rich Text Posts''': Required for chatter in Resco mobile apps.
+#* (Optional) '''Emoticons in Feed''': If you want to enable emoticons.
+# Go to '''Feature Settings > Chatter > Feed Tracking''' and enable feed tracking for all entities for which you want to have chatter.
 === Add chatter to Resco forms ===