Resco.Houston: Difference between revisions

Resco.Houston (view source)

107 bytes removed , 14 June 2021

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 Resco Houston offers a different experience depending on your role in the company.
-;Manager
+;Mobile user
-:Has full access to all company data. Controls users, assets, equipment, and guides. <!-- Can access auctionable statistical information, for example, which assets need better documentation.  -->
+:Uses the mobile app as a vital source of information about assets. Calls an expert when guides are not enough.
-;Mobile worker
+;Expert
-:Uses the mobile app in the field as a vital source of information about assets. <!-- Provides feedback about the quality and adequacy of guides. --> Calls an expert when guides are not enough.
+:Uses the web app to provide assistance to junior colleagues. Has read-only access to company data.
-;Expert
+;Manager/Knowledge Manager
-:Provides assistance to junior colleagues in the field.
+:Creates the content. Controls assets, equipment, and guides. Has read-only access to users.
-;Knowledge writer
+;Admin
-:Transforms tribal knowledge <!-- collected in the field --> into guides.
+:Has access to the backend server via [[Admin Console]]. Manages users, business teams, permissions...
 == See also ==
 * [https://www.resco.net/houston-workforce-knowledge-management-software/ Official product page]