Resco.Houston: Difference between revisions

Resco.Houston (view source)

76 bytes added , 14 June 2021

9,291

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 ;Mobile user
-:Uses the mobile app as a vital source of information about assets. Calls an expert when guides are not enough.
+:Uses the mobile app on the floor as a vital source of information about equipment. Calls an expert when guides are not sufficient to solve a problem.
 ;Expert
-:Uses the web app to provide assistance to junior colleagues. Has read-only access to company data.
+:Provides assistance to junior colleagues remotely from the web application, using AR video calls. Has read-only access to company data.
 ;Manager/Knowledge Manager