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12 bytes added ,  16:31, 14 June 2021
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; Alternative visit location: If you define alternative location fields, you can then define an alternate location for route items (appointment/activity).
 
; Alternative visit location: If you define alternative location fields, you can then define an alternate location for route items (appointment/activity).
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=== Smart Planning tab ===
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=== Smart Planning tab (Routes AI) ===
    
;Use smart planning: When this feature is enabled, the optimization process ensures that appointments are not be planned outside of opening hours. Users can also mark appointments as fixed; these appointments stay in their original time slot during optimization. To enable smart planning, contact your Business Development Manager or send an email to <code>mobilecrm@resco.net</code>.
 
;Use smart planning: When this feature is enabled, the optimization process ensures that appointments are not be planned outside of opening hours. Users can also mark appointments as fixed; these appointments stay in their original time slot during optimization. To enable smart planning, contact your Business Development Manager or send an email to <code>mobilecrm@resco.net</code>.

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