9,224
edits
Line 30: | Line 30: | ||
; Alternative visit location: If you define alternative location fields, you can then define an alternate location for route items (appointment/activity). | ; Alternative visit location: If you define alternative location fields, you can then define an alternate location for route items (appointment/activity). | ||
=== Smart Planning tab === | === Smart Planning tab (Routes AI) === | ||
;Use smart planning: When this feature is enabled, the optimization process ensures that appointments are not be planned outside of opening hours. Users can also mark appointments as fixed; these appointments stay in their original time slot during optimization. To enable smart planning, contact your Business Development Manager or send an email to <code>mobilecrm@resco.net</code>. | ;Use smart planning: When this feature is enabled, the optimization process ensures that appointments are not be planned outside of opening hours. Users can also mark appointments as fixed; these appointments stay in their original time slot during optimization. To enable smart planning, contact your Business Development Manager or send an email to <code>mobilecrm@resco.net</code>. |