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Route plan: Difference between revisions

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27 bytes removed ,  12 July 2021
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; Alternative visit location: If you define alternative location fields, you can then define an alternate location for route items (appointment/activity).
; Alternative visit location: If you define alternative location fields, you can then define an alternate location for route items (appointment/activity).


=== Smart Planning tab (Routes AI) ===
=== Routes AI tab ===


;Use smart planning: When this feature is enabled, the optimization process ensures that appointments are not be planned outside of opening hours. Users can also mark appointments as fixed; these appointments stay in their original time slot during optimization. To enable smart planning, contact your Business Development Manager or send an email to <code>mobilecrm@resco.net</code>.
;Use Routes AI: When this feature is enabled, the optimization process ensures that appointments are not be planned outside of opening hours. Users can also mark appointments as fixed; these appointments stay in their original time slot during optimization. To enable Routes AI, contact your Business Development Manager or send an email to <code>mobilecrm@resco.net</code>.


;Fixed Visit Field: Select a field from the appointment entity that determines whether the appointment has a fixed date and time. The time of the appointment does not change even when you start the automatic optimization of appointments in the app. This has to be a field of the type ''two options'' (Yes/No).
;Fixed Visit Field: Select a field from the appointment entity that determines whether the appointment has a fixed date and time. The time of the appointment does not change even when you start the automatic optimization of appointments in the app. This has to be a field of the type ''two options'' (Yes/No).

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