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: ''This article is about Resco platform feature. If you are looking for the stand-alone product, see '''[[Resco Houston]]'''.'' | : ''This article is about Resco platform feature. If you are looking for the stand-alone product, see '''[[Resco Houston]]'''.'' | ||
{{Note|AR calls will no longer be supported after December 2022. Should you have any questions, please contact sales@resco.net.|Warning}} | |||
Resco remote assistance '''Houston''' is a video call functionality that connects a user, usually a technician on-site or in the field, with a remote expert. The receiver of the call can draw augmented-reality (AR) instructions within the video scene to speed up the repair process, reduce site or machine downtime, or share the knowledge in the field. | Resco remote assistance '''Houston''' is a video call functionality that connects a user, usually a technician on-site or in the field, with a remote expert. The receiver of the call can draw augmented-reality (AR) instructions within the video scene to speed up the repair process, reduce site or machine downtime, or share the knowledge in the field. |