Mobile users: Difference between revisions

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== License states ==
== License states ==
* '''Assigned''' / '''Enabled''': Users with this license state are able to synchronize, access CRM by using Resco Mobile CRM application.
* '''Assigned''' / '''Enabled''': Users with this license state are able to synchronize, access the backend by using [[Resco mobile apps]].
* '''Disabled''': Users with this license state cannot synchronize (receives error “LICENSE: NOT FOUND”).
* '''Disabled''': Users with this license state cannot synchronize (receives error “LICENSE: NOT FOUND”).
* '''Unassigned''' / '''Pending''': User gets into pending state, when the Auto Assign licenses functionality in Woodford’s Setup is disabled, so licenses are assigned only manually. In this case, when a user synchronizes the Mobile CRM app for the first time (or previously used it, but was deleted from the Mobile Users), they get a temporary license, that’s valid for two weeks. During this time administrator can decide whether to assign a license to this user or not. After two weeks, when the temporary license expires, user receives an error “LICENSE: EXPIRED” and is no longer able to synchronize.
* '''Unassigned''' / '''Pending''': User gets into pending state, when the Auto Assign licenses functionality in Woodford’s Setup is disabled, so licenses are assigned only manually. In this case, when a user synchronizes the Mobile CRM app for the first time (or previously used it, but was deleted from the Mobile Users), they get a temporary license, that’s valid for two weeks. During this time administrator can decide whether to assign a license to this user or not. After two weeks, when the temporary license expires, user receives an error “LICENSE: EXPIRED” and is no longer able to synchronize.

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