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Mobile users: Difference between revisions

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Woodford can be configured to grant your users a suitable license automatically.
Woodford can be configured to grant your users a suitable license automatically.
* When you enable '''Auto-assign licenses''' option in Woodford [[Settings]], users that log in to your CRM server from a mobile device receive a license, as long as there's a license available.
* When you enable '''Auto-assign licenses''' option in Woodford [[Settings]], users that log in to your backend server from a mobile device receive a license, as long as there's a license available.
* When the automatic assignment is disabled, users are granted a temporary two-week license. Administrators can use this grace period to assign a permanent license manually to the user (see below). Without a permanent license, users lose access to the organization after two weeks.
* When the automatic assignment is disabled, users are granted a temporary two-week license. Administrators can use this grace period to assign a permanent license manually to the user (see below). Without a permanent license, users lose access to the organization after two weeks.


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#* Click '''Refresh''' to reload the list of users from the server.
#* Click '''Refresh''' to reload the list of users from the server.
# In the '''Subscriptions''' pane, enable the license that you want to assign to the users.
# In the '''Subscriptions''' pane, enable the license that you want to assign to the users.
You can also use this screen to unassign licenses (making them available for other users), or even block a user from the automatic assignment of licenses.
[[File:Mobile users in woodford.png|600px]]
In the example above:
* The first two users have access to the Inspections license. Remember that the Inspections license also includes the Standard license.
* Next three users have the Standard license.
* Next three users currently don't have a license, but if the automatic assignment of licenses is enabled, they will receive the necessary license when they synchronize their apps with the server (as long as there are free licenses available).
* The user Roland currently does not have a license. The Inspections license is also disabled for this user; i.e., when using automatic assignment, he can only claim a Standard license.
* The last user has all licenses disabled and cannot benefit from automatic license assignment.


== License states ==
== License states ==
The license selector can take three states:
* '''Assigned''' / '''Enabled''': Users with this license state are able to synchronize, access the backend by using [[Resco mobile apps]].
* '''Assigned''' / '''Enabled''': Users with this license state are able to synchronize, access the backend by using [[Resco mobile apps]].
* '''Disabled''': Users with this license state cannot synchronize (receives error “LICENSE: NOT FOUND”).
* '''Disabled''': Users with this license state cannot synchronize (receives error “LICENSE: NOT FOUND”).
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If you want to manage licenses manually and decide in advance who can synchronize using mobile CRM app and who cannot, you need to grant licenses and disable users in advance.
If you want to manage licenses manually and decide in advance who can synchronize using mobile CRM app and who cannot, you need to grant licenses and disable users in advance.


[[Category:Woodford]]
[[Category:Woodford]]

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