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'''Resco CRM server''', or simply '''Resco CRM''', is one of the use cases of '''[[Resco Mobile CRM platform]]''' (Resco Cloud). Resco CRM provides you with a data storage with customizable data scheme. It can be cloud-based or installed on premise. You can connect Resco CRM to other CRM or non-CRM servers, or use it independently.
'''Resco Cloud''' is one of components of '''[[Resco platform]]'''. It is a place where you can create your organization. Resco Cloud provides you with a data storage with customizable data scheme. It can be cloud-based or installed on premise. You can connect Resco Cloud to other CRM or non-CRM backend servers, or use it independently.


You can use Resco CRM web client (that comes with the server) to view the data stored on the server. An important part of the server is also a configuration and administration console. This admin tool allows you to manage all the devices and users related to your CRM organization created on the server, and the configuration tool allows you to configure the data scheme, layout and business logic of the CRM system.
You can use Resco Cloud web tools (that come with the server) to view the data stored on the server. An important part of the server is also a configuration and administration console. This admin tool allows you to manage all the devices and users related to your organization created on the server, and the configuration tool allows you to configure the data scheme, layout and business logic of the backend system.


== Who should use Resco CRM ==
== Who should use Resco Cloud ==


Resco Cloud is a solution for businesses of all kinds with a mobile workforce. It offers the greatest perks for salesmen, service technicians on the go, real estate agents, financial advisors, controllers and other mobile workers.
Resco Cloud is a solution for businesses of all kinds with a mobile workforce. It offers the greatest perks for salesmen, service technicians on the go, real estate agents, financial advisors, controllers, and other mobile workers.


Common use case scenarios
Common use case scenarios
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== Main benefits ==
== Main benefits ==


; Elimination of switching between multiple tools: Email, CRM, route planner, calendar, auditing, SDM and others are all in one place, in one cloud.
; Elimination of switching between multiple tools: Email, CRM, route planner, calendar, auditing, SDM, and others are all in one place, in one cloud.
; Cost effectiveness: Resco Cloud offers great functionality for a very reasonable price, mobility is included within the price.
; Cost-effectiveness: Resco Cloud offers great functionality for a very reasonable price, mobility is included within the price.
; Offline functionality: The solution works with full functionality, no matter the Internet connection.
; Offline functionality: The solution works with full functionality, no matter the Internet connection.
; Increased user adoption: Employees who get mobile access to data are likely to adopt faster and use it more because of its simple and intuitive interface.
; Increased user adoption: Employees who get mobile access to data are likely to adopt faster and use it more because of its simple and intuitive interface.
; Secure, safe & protected data: Security Device Management incorporated within Resco Cloud secures data, users & their processes.
; Secure, safe & protected data: Security Device Management incorporated within Resco Cloud secures data, users & their processes.
; Mobile Audit: Analyze whether or not the solutions are being utilized, how often, by whom, how exactly, and where.
; Mobile Audit: Analyze whether or not the solutions are being utilized, how often, by whom, how exactly, and where.
== Main components ==
* Resco’s database — a data storage with customizable data scheme that can operate via public or private cloud.
* [[Resco Mobile CRM|Mobile app]] — works both in an online & offline mode and is available to users on all major platforms.
* Desktop solution — offers a convenient and fast access to all CRM data for the desktop users. Learn more details about the desktop solution on our [https://blog.resco.net/2015/11/11/how-to-use-rescocrm-web-client/ blog]. {{Badge|Blog}}
* [[Woodford]] — a configuration tool that lets users to configure the mobile application and deploy it to all corporate devices at once.
* Customization Console — comes with Resco Cloud and is only needed for those who use no other backend technology. This is where you make all the customizations and configurations when you utilize Resco desktop solution. The changes, such data management, data import, UI customization will then appear on your web and mobile clients – all without coding.


== Creating a new organization ==
== Creating a new organization ==
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== Resco Cloud landing page ==
== Resco Cloud landing page ==
[[File:Resco Cloud landing page.png|thumb|right]]
[[File:Resco Cloud landing page.png|thumb|right]]
The Resco Cloud page is displayed when you log in to your organization on Resco CRM server. Use the shortcuts in the left menu or the tiles to access additional functions:
The landing page is displayed when you log in to your organization on Resco Cloud. Use the shortcuts in the left menu or the tiles to access additional functions:


* Resco App: Launch [[Resco Mobile CRM]] app in your browser
* Resco App: Launch [[Resco Mobile CRM]] app in your browser

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