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Resco Cloud: Difference between revisions
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'''Resco Cloud''' is one of components of '''[[Resco platform]]'''. It is a place where you can create your [[organization]]. Resco Cloud provides you with a data storage with customizable data scheme. It can be cloud-based or installed on premise. You can connect Resco Cloud to other CRM or non-CRM backend servers, or use it independently. | '''Resco Cloud''' is one of components of '''[[Resco platform]]'''. It is a place where you can create your [[organization]]. Resco Cloud provides you with a data storage with customizable data scheme. It can be cloud-based or installed on premise. You can connect Resco Cloud to other CRM or non-CRM backend servers, or use it independently. | ||
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The landing page is displayed when you log in to your organization on Resco Cloud. Use the shortcuts in the left menu or the tiles to access additional functions: | The landing page is displayed when you log in to your organization on Resco Cloud. Use the shortcuts in the left menu or the tiles to access additional functions: | ||
* Resco App: Launch [[Resco Mobile CRM]] app in your browser | * Resco App: Launch [[Resco Mobile CRM]] web app in your browser | ||
;Selected components of [[Resco Inspections]]: | ;Selected components of [[Resco Inspections]]: | ||
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* [[Report Designer]]: design document templates that can be used to generate reports in the app | * [[Report Designer]]: design document templates that can be used to generate reports in the app | ||
* [[Sync Dashboard]]: monitor when and how do app users synchronize their apps, [[Conflict resolution|resolve synchronization conflicts]] remotely | * [[Sync Dashboard]]: monitor when and how do app users synchronize their apps, [[Conflict resolution|resolve synchronization conflicts]] remotely | ||
== Common user administration tasks == | |||
{{Badge|Webinar|YouTube}} We have prepared a few short videos that explain how to perform basic user administration tasks using the [[Admin Console]]. | |||
* [https://youtu.be/Sf-1EtJtwQE How to add a new user] | |||
* [https://youtu.be/mtIY5zVjuso How to reset a user password] | |||
* [https://youtu.be/oLDYSA5IGKg How to delete a user] | |||
== Data center storage == | == Data center storage == | ||
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* Amazon (servers located in the European Union: Germany) | * Amazon (servers located in the European Union: Germany) | ||
* Azure (servers located in the United States: Iowa) | * Azure (servers located in the United States: Iowa) | ||
== Integration with other servers == | |||
Resco Cloud can serve as a standalone backend server, but you can also integrate it with other systems. | |||
[[File:Third_party.png|600px]] | |||
'''[[Resco CRM Connector]]''' consists of a set of REST web service methods and serves as a universal way of connecting. | |||
'''[[Resco CRM sync]]''' is an example of tighter integration with [[Dynamics|Microsoft Dynamics CRM]]. You create a connection between an organization on Resco Cloud and an organization on Dynamics. Metadata can flow from Dynamics to Resco Cloud, and data can be exchanged in both directions. | |||
'''[[Admin_Console#Environments|Connected environments]]''' is another integration option that allows you to clone and connect multiple Resco Cloud organizations. In this case, the focus is less on continuous synchronization but instead on having production and test environments with the option of pushing data or metadata changes to the other organization. | |||
See [[Integration]] for more options. | |||
== See also == | == See also == | ||
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* [[Connect Resco Cloud to custom ADFS]] | * [[Connect Resco Cloud to custom ADFS]] | ||
* [[Resco Cloud quick guide for Field Service technicians]] | * [[Resco Cloud quick guide for Field Service technicians]] | ||
* [[Resco Cloud error codes]] | |||
* [[Plug-in assemblies]] | |||
[[Category:Resco Cloud]] | [[Category:Resco Cloud]] | ||