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Glossary: Difference between revisions
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:* Calendar sharing: [https://youtu.be/C9dCC9mdyOM?t=18m13s LINK] {{Badge|Webinar}} | :* Calendar sharing: [https://youtu.be/C9dCC9mdyOM?t=18m13s LINK] {{Badge|Webinar}} | ||
:* Multiple dashboards, Maps and Calendars with additional functions: [https://youtu.be/kHZPlnvvLQY?t=19m44s LINK] {{Badge|Webinar}} | :* Multiple dashboards, Maps and Calendars with additional functions: [https://youtu.be/kHZPlnvvLQY?t=19m44s LINK] {{Badge|Webinar}} | ||
:* Switch calendar views: [ | :* Switch calendar views: [[Resco_Mobile_CRM#Calendar|Calendar in the app]] {{Badge|Resco Mobile CRM App}} | ||
:* [[Calendar]] | :* [[Calendar]] | ||
:* Calendar – [[Calendar#Views_tab|Views tab]] | :* Calendar – [[Calendar#Views_tab|Views tab]] | ||
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: Turn ON or OFF the import of calls from your Android mobile device to your mobile CRM app. Then you can save incoming calls as call activities. | : Turn ON or OFF the import of calls from your Android mobile device to your mobile CRM app. Then you can save incoming calls as call activities. | ||
:* Phone call tracking and logging: [https://blog.resco.net/2016/02/10/phone-call-tracking-in-resco-mobile-crm/ LINK] {{Badge|Blog}} | :* Phone call tracking and logging: [https://blog.resco.net/2016/02/10/phone-call-tracking-in-resco-mobile-crm/ LINK] {{Badge|Blog}} | ||
:* | :* [[Resco_Mobile_CRM#Calls_and_emails|Call or email directly]] from Resco Mobile CRM App {{Badge|Resco Mobile CRM App}} | ||
; {{anchor|Execute}} [[Rules editor|Can execute]] | ; {{anchor|Execute}} [[Rules editor|Can execute]] | ||
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:* [[Form_commands#Can_Execute_example|Can execute example]] | :* [[Form_commands#Can_Execute_example|Can execute example]] | ||
; {{anchor|Case}} Case | ; {{anchor|Case}} [[Resco_Mobile_CRM#Cases|Case]] | ||
: Specific CRM entity. | : Specific CRM entity. | ||
:* | :* You can add new cases, edit them, view the details, or resolve them. | ||
; {{anchor|Charts}} [[Chart]]s | ; {{anchor|Charts}} [[Chart]]s | ||
: Charts can be used in two cases. | : Charts can be used in two cases. Users can add a chart to a Dashboard, where they can add the desired chart(s) or flip the list view into a chart view. In case of the Chart view, if user has more charts, they can switch between them just like in case of multiple views. | ||
: User can create more Charts for one entity. | : User can create more Charts for one entity. | ||
:* In-app chart editor: [https://youtu.be/B5mMIqJYy-Y?t=3m35s LINK] {{Badge|Webinar}} | :* In-app chart editor: [https://youtu.be/B5mMIqJYy-Y?t=3m35s LINK] {{Badge|Webinar}} | ||
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; {{anchor|Cloud}} Cloud | ; {{anchor|Cloud}} Cloud | ||
: Any of several, often proprietary, parts of the Internet that allow online processing and storage of documents and data as well as electronic access to software and other resources. | : Any of several, often proprietary, parts of the Internet that allow online processing and storage of documents and data as well as electronic access to software and other resources. | ||
:* [[Resco City Smart Services|City Smart Services]] – a cloud based solution: [https://blog.resco.net/2017/08/23/city-smart-services-powered-by-resco-new-solution-for-municipalities-and-local-governments-available-this-september/ LINK] {{Badge|Blog}} | :* [[Resco City Smart Services|City Smart Services]] – a cloud-based solution: [https://blog.resco.net/2017/08/23/city-smart-services-powered-by-resco-new-solution-for-municipalities-and-local-governments-available-this-september/ LINK] {{Badge|Blog}} | ||
:* City Smart Services – a cloud based solution: [https://blog.resco.net/2017/05/11/introducing-resco-consumer-apps-for-municipalities/ LINK] {{Badge|Blog}} | :* City Smart Services – a cloud-based solution: [https://blog.resco.net/2017/05/11/introducing-resco-consumer-apps-for-municipalities/ LINK] {{Badge|Blog}} | ||
:* Resco Cloud | :* [[Resco Cloud]] | ||
:* | :* [[Integration with marketing services]] | ||
; {{anchor|Collection}} Collection | ; {{anchor|Collection}} Collection | ||
: In this case it’s a data gathering. | : In this case, it’s a data gathering. | ||
:* Mobile Audit Analytics – collecting data: [https://blog.resco.net/2017/06/22/see-how-your-business-moves-mobile-audit-analytics-arrive-in-summer-release-of-mobile-crm/ LINK] {{Badge|Blog}} | :* Mobile Audit Analytics – collecting data: [https://blog.resco.net/2017/06/22/see-how-your-business-moves-mobile-audit-analytics-arrive-in-summer-release-of-mobile-crm/ LINK] {{Badge|Blog}} | ||
:* Detail collection: [https://youtu.be/2dM7TSdNGqU?t=40m48s LINK] {{Badge|Webinar}} | :* Detail collection: [https://youtu.be/2dM7TSdNGqU?t=40m48s LINK] {{Badge|Webinar}} | ||
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:* Form – Edit commands: [[Form commands]] | :* Form – Edit commands: [[Form commands]] | ||
:* Form – Custom commands: [[Form_commands#Custom_commands|Custom commands]] | :* Form – Custom commands: [[Form_commands#Custom_commands|Custom commands]] | ||
:* Setup – List Buttons | :* [[View#Buttons|Setup – List Buttons]] | ||
; [[Form_commands#Form_rules|Command rules]] | ; [[Form_commands#Form_rules|Command rules]] | ||
: Business logic describing when command is available and its functionality. | : Business logic describing when a command is available and its functionality. | ||
:* See ON CAN EXECUTE and CAN EXECUTE keywords. | :* See ON CAN EXECUTE and CAN EXECUTE keywords. | ||
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:* Phone contact integration: [https://youtu.be/Wad77Ob37gU?t=3m14s LINK] {{Badge|Webinar}} | :* Phone contact integration: [https://youtu.be/Wad77Ob37gU?t=3m14s LINK] {{Badge|Webinar}} | ||
:* HTML Contact Information form: [https://youtu.be/sGdE8xvb92o?t=19m56s LINK] {{Badge|Webinar}} | :* HTML Contact Information form: [https://youtu.be/sGdE8xvb92o?t=19m56s LINK] {{Badge|Webinar}} | ||
:* | :* [[Resco_Mobile_CRM#Accounts.2C_contacts.2C_and_leads|Contacts]] {{Badge|Resco Mobile CRM App}} | ||
:* [[Form#Contact_information_form|Contact information form]] (deprecated) | :* [[Form#Contact_information_form|Contact information form]] (deprecated) | ||
:* Entity image on Contact Information Form: [[Images#Entity_image_.28Dynamics.29|Entity images]] | :* Entity image on Contact Information Form: [[Images#Entity_image_.28Dynamics.29|Entity images]] | ||
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; {{anchor|Images}} [[Images|Custom images]] | ; {{anchor|Images}} [[Images|Custom images]] | ||
: | : To add a picture to a custom item, you can use the default directories, or you can create your own Directory, where you can store custom images. | ||
:* [[Images#Adding_a_custom_image|Adding a custom image]] | :* [[Images#Adding_a_custom_image|Adding a custom image]] | ||
:* [[Images#Bulk_changes|Bulk change/import of custom images]] | :* [[Images#Bulk_changes|Bulk change/import of custom images]] | ||