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→Houston: AR remote assistance video calls (beta)
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=== Houston: AR remote assistance video calls (beta) === | === Houston: AR remote assistance video calls (beta) === | ||
Resco remote assistance [[Houston]] is a video call functionality that connects a user, usually an on-site technician or a customer, with a remote expert. Call participants can draw augmented-reality (AR) instructions within the video scene to speed up the repair process, reduce site or machine | Resco remote assistance [[Houston video calls|Houston]] is a video call functionality that connects a user, usually an on-site technician or a customer, with a remote expert. Call participants can draw augmented-reality (AR) instructions within the video scene to speed up the repair process, reduce site or machine downtime, or share the knowledge in the field. | ||
With this release, the feature is available for iOS devices. If your device does not support ARKit (requires iOS 11+), you can still use it for video calls, but the recipient cannot draw into the video. | With this release, the feature is available for iOS devices. If your device does not support ARKit (requires iOS 11+), you can still use it for video calls, but the recipient cannot draw into the video. | ||