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Resco.FieldService: Difference between revisions
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→Key functions
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resco.FieldService functions for the back-office workers include: | resco.FieldService functions for the back-office workers include: | ||
* '''Web application''' accessible through a web browser. | |||
* '''Work orders''': Define work to be done at customer locations. | * '''Work orders''': Define work to be done at customer locations. | ||
* '''Schedule Board''': Manage resources for customer service. Optimize service schedules with resource territories and skills matching. | * '''Schedule Board''': Manage resources for customer service. Optimize service schedules with resource territories and skills matching. | ||
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* '''Corrective management''': Effectively manage incidents at customer locations. | * '''Corrective management''': Effectively manage incidents at customer locations. | ||
* '''Billing capabilities''' to generate data for invoicing based on products and services delivered to customers. | * '''Billing capabilities''' to generate data for invoicing based on products and services delivered to customers. | ||
== Roles == | == Roles == | ||