In case of problems, Resco support may occasionally ask you for log files.
Sending logs from mobile apps
- Go to the app's About section – typically available on the Home screen.
- Tap the scroll icon in the top right corner of the app.
- Add any details as necessary and then tap the send icon.
|Tip||If you can’t find the About section in your app, please contact your CRM administrator (or the person responsible for Resco Mobile CRM in your company), to guide you to the About section, or to place the About section to a visible place in the Resco Mobile CRM application customization.|
Sending logs from Woodford
|Warning||This function is unavailable in the current version of Woodford.|
The legacy Silverlight version of Woodford had the function to display and send logs (the option Logs in the Administration menu). HTML version of Woodford does not offer similar function.