Beta

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Releases

Resco releases periodic updates of Resco mobile apps, Woodford, server tools, solutions/packages, and cloud servers. There are typically two beta versions before the public update, so to ensure that your heavily customized app projects still function flawlessly, and to gain access to the new features coming in the upcoming release consider joining our beta testing community.

Why beta

Beta testing will help you identify a problem before it becomes one.

Before each official release (Spring, Summer, Autumn & Winter Update), we strongly recommend testing the beta and verify that the new version works well within your environment.

We want to help you avoid any issues a new update might cause to you. This is particularly beneficial for those who have a very heavy customization in place or peculiar settings on the server side.

A beta version also provides preview access to the upcoming new features, so you can explore and try the new functionalities, see if and how they interact with your existing solutions, and provide feedback if you wish to do so.

Note: We recommend using beta versions against an environment where it is safe if everything doesn't work 100% correctly such as Dev, Testing, or Pre-Prod. It is a beta version, so it is not guaranteed that errors or problems might not occur – and it is one of the main points of a beta version to try identifying them. On the other hand, the more similar the environment to the actual production the better, since data volume, configuration details, and other specifics might matter. For more info, see How can Beta Testing reduce risks before the official App Update Blog.

Where to find beta releases

Note Beta testing for the Winter 2020 release (13.3) starts on November 13, 2020, with the following features:
  • Woodford Apps - manage and deploy multiple apps on the same organization, let mobile users switch between them.
  • Houston - remote assistance AR calls now available for Android, iOS, and Web.
  • Houston - initiate AR call from any entity form
  • Home - organize menu items into sections, add app logo and menu icons easily
  • Salesforce Chatter - full offline support for Chatter Entity Feeds with an online refresh
  • Smarter Reports - easily customize automatic reports for Inspections on all backends
  • Smarter Reports - preview customized automatic report from Questionnaire Designer on Inspections Cloud

The second and final beta for this release is available since November 25, 2020.

Woodford

Dynamics
Download the beta version of Woodford / Resco solution from here:
https://www.resco.net/woodford/download?beta
https://www.resco.net/woodford/download?2011&beta
https://www.resco.net/woodford/download?online&beta
Note: Importing the beta version of the Woodford solution overwrites the current version of Woodford you might have installed on your environment.
Salesforce
Warning: Install the Salesforce beta package only on development or sandbox organizations! Once installed, it is not possible to update Salesforce beta package to a newer version (beta or release) without uninstalling it, which means deleting all existing questionnaires and templates. Therefore, we strongly recommend installing beta packages only to organizations where data loss is not an issue for your business.
(if your organization uses a custom domain, add a "rescobeta." prefix, e.g. https://rescobeta.customorg.my.salesforce.com)
Resco Cloud, Resco Inspections
https://beta.rescocrm.com
https://beta-inspections.rescocrm.com
Note: You have to create a new environment on the beta server to access it. However, it is also possible to export your existing organization and import it to the beta instance.

Apps

We are providing Android, iOS, and Windows beta versions of the application prior to the release (usually about two weeks before the final release of the app).

Android
Join our public beta testing program at: https://play.google.com/apps/testing/net.resco.mobilecrm
iOS
Send an e-mail to mobilecrm@resco.net. Include the email address associated with your Apple ID, so we can add you to our TestFlight beta testing list. You will automatically receive a TestFlight email notification about new releases. If you have already requested pre-release access in the past, you don’t need to contact us with each new update.
Windows 10
Download the app here: https://www.resco.net/downloads/MobileCRM_Beta_Trusted.appxbundle (if the result is displayed in your browser, right-click the link and select Save link as or similar command depending on your browser). You will need to enable your device for development; see Microsoft instructions. We recommend uninstalling your current Resco Windows Store app before installing the beta.
Alternatively, mail Resco support and ask for beta access. Include your Microsoft account email address. We will add you to our Package Flight testing group and you will receive email notifications about each new public pre-release. If you have already requested a pre-release of the Windows Store version in the past, you don’t need to contact us with each new update.
Windows 7
Download the app here: http://www.resco.net/downloads/MobileCRM_Win7_Beta.msi

How to report problems

If you run into a problem while testing, contact us at mobilecrm@resco.net.

See also