Business Central

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Microsoft Dynamics 365 Business Central is an enterprise resource planning system from Microsoft. The product is part of the Microsoft Dynamics family.

Resco Cloud can connect to Business Central using one of the following methods:

  • Via Power Automate + Resco Cloud connector: full-featured integration using a third-party Microsoft service
  • Using Integrations (Preview): connect your Resco Cloud organization to Business Central directly from Woodford.

This article explains the second method in more detail.

Connect to business central directly from resco cloud.png

Register Resco application in Business Central

Before you can start migrating data between Resco Cloud and Business Central, you must register the Resco application (clientId) in Business Central and grant Resco consent with accessing Business Central data.

  1. Log in to your Business Central organization and go to the Azure Active Directory Applications.
  2. Click New and fill out the registration form.
  3. As Client ID, use 4abedb2f-19bc-402f-b0b5-b8d17e85aa04.
  4. Add User Permission Sets (SUPER).
  5. Grant the necessary consent.

Install Resco extension on Business Central

The extension is required (but see below) for synchronizing between Resco Cloud and Business Central.

  1. Download the extension from Resco web.
  2. Log in to Business Central and search for "extensions".
    Install extension 1.png
  3. On the Manage tab, click Upload Extension and upload the zip file.
    Install extension 2.png
  4. Open Web Services, click New, select Page, select RescoCustomer and write RescoCustomer as Service Name.
  5. Repeat it for every custom page from the Resco extension. (RescoCustomer, RescoContact, RescoServiceOrder).

Can I integrate without extension?

Yes, but... it depends on your customization of Business Central.

The integration offers two modes of synchronization:

  • Full sync: download all records of an entity.
  • Incremental sync: download only changed records.

To take advantage of the faster, incremental sync, Business Central must have a Version Number field on the entity; and this field must be defined in the mapping in Woodford.

Version number.png

You can define the version number using the extension. We recommend using row version number (Big Integer) as the Version number field. You can use Date/DateTime fields as well, but it won't be 100% incremental sync.

Create integration

  1. Start Woodford and select Integrations from the Administrator menu.
  2. Click New and enter the following details:
    • Name - enter a name of your integration
    • Connector - select OData
    • URL - enter the URL of Business Central OData endpoint (e.g.,
    • Username - BC account's email address
    • Password - BC account's password
    • CustomQueryParamaters - custom query, which should be added to the every request (e.g., &company=CRONUS%20USA%2C%20Inc.). It is important to include the correct &company parameter.
  3. Click Save.

You have created the integration; you can now set it up.

Customize integration

How to change default mapping?

Mapping allows you to match entities and fields on Business Central with entities and fields on Resco. Out of the box, three entities are mapped and ready for synchronization: account, contact, and work order.

  1. Double-click the integration.
  2. Select an entity on the External Entities pane (left).
  3. Select the matching local entity, its primary key, and version number.
  4. In the table below, define the mapping for fields that you want to integrate: select the checkbox and choose a matching Local Field.
  5. For all fields with the local type Lookup, enter the lookup Target in this format: [localEntity].[localField] (e.g., account.integration_bc_pk).
  6. Save all changes.

How to enable/disable entity for synchronization? What if I only want to upload or download?

  1. Double-click the integration.
  2. Select an entity from the External Entities pane.
  3. Click Enable or Disable.
  4. Use Sync Direction to control if you want to exchange data in both direction, upload only, or download only.
  5. Save all changes.

How to change Sync Filter?

If you want to restrict what data to sync, consider setting up a Sync Filter.

  1. Double-click the integration.
  2. Select an entity from the External Entities pane.
  3. Click Download Filter or Upload Filter.
  4. Enter custom conditions that serve as a filter for records.
  5. Save all changes.

Can I sync two external entities with one entity on Resco Cloud?

The schema of the external system can be vastly different from your Resco Cloud organization. Fortunately, you can map two (or more) external entities to a single Resco Cloud entity. Use upload sync filter to ensure that the correct records from Resco Cloud end up in the right entity on the external system.

Multiple entities.png

How to add a new entity to integration?

Synchronization is effective if the versionnumber of entity (table in Business Central) is compared from the last sync. Therefore we recommend creating a table extension to access field(0) - versionnumber in Business Central.

This is an example of an extension for the Customer table. Apply the same principles to other tables.

tableextension 50101 "Resco Customer" extends Customer
        field(50000; RowVersionNumber; BigInteger)
            Caption = 'RoW Version Number';
            DataClassification = CustomerContent;
    trigger OnAfterInsert()
        Rec.RowVersionNumber := GetRowVersionNumber(Rec);

    trigger OnAfterModify()
        Rec.RowVersionNumber := GetRowVersionNumber(Rec);

    procedure GetRowVersionNumber(var recordCustomer: Record Customer) RowVersion: BigInteger
        RecRef: RecordRef;
        RowVersion := RecRef.Field(0).Value();

Second step is to add this custom field to your Page/new Page:

Some fields will need some special handling, use triggers: OnModifyRecord(), OnAfterGetCurrRecord(), OnInsertRecord() to create your custom logic (e.g., mapping of status).

page 50110 "Resco Customer"
    //your page definition
                //your fields

                field(RowVersionNumber; Rec.RowVersionNumber)
                    ApplicationArea = All;
                    Caption = 'VersionNumber', Locked = true;

Upload the created table and page extensions to your Business Central organization.

  1. Open Web Services in your Business Central.
    Open web services in business central.png
  2. Click New.
    Create a new web service.png
  3. Select Page, Object ID of created Page and define Service Name (it will be displayed in Integration Editor in Woodford) and Save.

Return to Resco Cloud.

  1. Open your integration, enable external entity for integration, and do the mapping.
  2. Select Local entity, Primary Key, Version Number - RowVersionNumber and proceed with field mapping.


The first sync is full sync: all records of enabled local entities are cleaned up on Resco Cloud and all records of external entities are downloaded from Business Central. Every next sync is incremental - only changes are transferred.

On Demand

  1. Double-click the integration in Woodford.
  2. Click Sync to start synchronization manually.


  1. Open Admin Console.
  2. Select Processes Center > Processes.
  3. Click New to create a new process.
  4. Select workflow/job.
  5. Schedule or define condition when sync should be executed.
  6. From toolbar click Step > Function > pick Server > IntegrationSync > enter name of your integration.

Web Service

Basic authorization{name of your integration}/$sync
<IntegrationRequest IsSynchronous="false" KeepStatusLog="true">              

See also