|Warning||This page describes a function that has not yet been publicly released, or has been released in beta / preview quality. Subject to change.|
Release 14.2 is planned for September 2021.
resco.Houston, a product for frontline workers with a knowledge library and augmented-reality remote assistance calls, has received several improvements. Watch the latest video:
New tablet UI
Houston mobile user interface now looks nicer on larger devices in landscape mode, such as tablets.
Draft guides in the app
Mobile users have direct access to the device or equipment that they work with. With this release, they can draft guides directly in their mobile app. They can take photos, add some basic instructions, and upload the guide to the backend. Knowledge managers can then take over, add more detailed instructions, polish up the guide, and then publish it to make it generally available.
The library of guides in Resco Houston has been redesigned. It can now be viewed as a list or as a grid, includes guide categories for easy filtering, sorting, and generally provides a much smoother and faster experience.
Video calls in Dynamics
You can now initiate and receive video calls directly in the Dynamics backend. See how to set it up.
Save API calls when syncing attachments
You can now download multiple attachments in one batch during synchronization to save some API calls and potentially even improve sync performance.
Set maximum image size for upload
You can now set the maximum resolution for images you upload to Resco mobile apps in the parameter Upload Image Size.
Upload multiple files
Uploading files one by one can get tedious and is prone to errors. With this release, users can upload multiple documents at once. This feature is available for Windows 7 and Windows 10 versions of Resco mobile apps. It is automatically enabled if the option Select File is checked on Associated tab properties.
Server-side business logic improvements
You can now reuse any existing job or workflow in your process. If you need to iterate through multiple records or just call multiple jobs from a single job, you can simply use the Server.Execute step:
Job or workflow must be created already. If you would like to iterate through the same process, it must be saved first. The number of iterations is limited to 8192.
Salesforce API update
Resco is now compatible with the newest Salesforce API (v52.0). Some new standard objects introduced in recent Salesforce releases are now visible in Woodford and can be used in the mobile app.
Collapsible question groups
Question groups in your questionnaires can now collapse when answering questionnaires. Only a single question group remains expanded to reduce scrolling and focus the attention of the mobile user on the current job. This behavior is configured on the Properties pane: select the top-level element of the template and modify the value Group Expanding.
Grid layout for questions
Questionnaire reports have already supported grid layout for questions, i.e., multiple questions could be arranged in a row. With this release, we're introducing a grid layout when answering questionnaires. This behavior is configured on the Properties pane: select the top-level element of the template and set Layout Type to Grid. See grid layout for more information.
Multiple images question
The Image question has been renamed to Image/Media. Fortunately, this is not the only change; this question type now offers additional functions:
- You can now answer it with multiple images or files. The maximum number is configurable in the properties of image-type questions (Max Count).
- In the case of images, you can configure maximum width and/or height in pixels (Max Width, Max Height).
- You can set maximum file size in kilobytes (larger files are rejected) (Max Size).
- In the questionnaire, the images and media are displayed as thumbnails.
- Thumbnails are also used in mobile reports.
- Results Viewer shows the images as a gallery.
Finer control over commands
When editing commands in a questionnaire, the Run report command is now always visible in the On Can Execute and On Execute rules. This allows you to write rules that, for example, disable the Run report command for completed questionnaires:
There's now a new command called View report, suitable for completed questionnaires, that displays existing reports.
Additionally, if a custom command has not been defined in the rules, the app will now look also in the attached JSBridge file (if any).
Configure report generation
Earlier this year, we have added the option to configure the behavior of the Run Report command in the app. Arguably, configuration via a JSON string in the On Execute rule was not the most user-friendly option. To remedy this situation, we have now added a graphical user interface for this configuration.
In addition, there's also a new parameter. You can configure Immediate action that is performed when users generate the report. Use "SaveAndClose" to save the generated report immediately.
See Configure Run Report command for more information.
QR codes in reports
QR codes are very useful if you want to make your reports convenient for digital processing using any type of optical scanner such as a camera on your mobile phone. With this release, you can easily generate QR codes from report data and add them to the report. In addition to the universal QR codes, you can generate a payment order compatible with bysquare.com.
On the report, QR codes are handled like a special type of image, hence the same features, formatting options, and limitations apply. In this release, QR codes are not supported when reports are generated from the web interface or in mobile report preview.
See Report Designer for more information.
Route plan and Routes AI
- Route plan configuration in Woodford now includes a new parameter Activity Name Field which allows you to define which field is displayed as the title of the record in the list and on the map.
- Mobile users can now optimize their routes even if there's an incomplete fixed-time appointment (ongoing or past).
- Routes AI now considers traffic information when optimizing routes. When optimizing current tasks, live traffic information is used. When optimizing tasks for later days, historical data is used.
Resco added support for Resco Inspections on RealWear's head-mounted tablet HMT-1 several months ago. In this release, we have overhauled the user interface to make answering questionnaires even easier.
- Source list on the right