Microsoft Dynamics/Power Platform admins: Action required for Resco Mobile CRM 18.2

Releases/Winter 2026

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Releases
Preview release

Production releases

Warning Work in progress! We are in the process of updating the information on this page. Subject to change.

The 19.0 / Winter 2026 release is planned for February 2026. Find the download links for the latest preview version on the Preview page.

Modernized questionnaires available for public preview

New generation of questionnaire player brings new features, modern UI, and better integration options. See Modernized Questionnaire Player for details.

Optimized image size in inspection reports

Reports generated from questionnaires with multi-image questions now use a different image format (JPG instead of PNG). As a result, the generated reports are significantly smaller in size while maintaining sufficient image quality.

Rules: ShowToast

The new ShowToast function allows rule authors to display non-blocking toast notifications to users. Unlike the current Say Text function (which displays a modal window and requires the user to close it), ShowToast displays a brief, automatically disappearing notification, reducing unnecessary user interaction.

using showtoast in a rule using showtoast in the app

Simpler localization of commands

Woodford editors no longer have to memorize the exact string IDs (or check the wiki) to localize form commands. On the command management screen, select any command and click Change Localization. You can then directly change the translations of the selected command.

Pre-load iframes

On the Microsoft Store version of Resco Mobile CRM, loading forms with iframes is often slow. Initializing new Edge WebView2 containers can take a significant amount of time. We're introducing the option to optimize the process by pre-loading the container and reusing it for multiple iframes. The behavior is available for iframes on forms (with Visible = No), views, charts, calendar, and route plan.

Bulk update enhancements

We are making bulk record updates much more powerful and flexible. If you haven't tried bulk updates before, now is a great time to add this feature to your projects.

  • You can define the order in which the records are processed.
  • By default, bulk updates run in parallel. You can now enable sequential processing for scenarios where execution order matters.
  • You can now choose between guided and silent modes: "Guided" requires user confirmation on every step, while "Silent" only prompt questions when errors or warnings occur.
  • In addition to the default "Update" mode for modifying records, we're introducing the "Action" mode for creating new records or performing other actions that don't modify existing records.

bulk update command configuration